1. Definitions and layout area
Any visit to and use of the quares.be (or quares.eu) website is subject to these Legal Notices (the aforementioned websites are referred to collectively hereinafter as the 'Website'). Visiting and using the Website automatically implies Your acceptance of these Legal Notices. If You do not accept these terms and conditions, please leave the Website immediately.
For the further purposes of these Legal Notices, you will be referred to as 'You', 'Your' or 'Visitor'.
Quares reserves the right to change the terms and conditions stated on the website, including these Legal Notices, at any time. It is therefore recommended to consult these Legal Notices on a regular basis.
2. Information regarding Quares
The Website is managed and operated by Quares Holding CVBA, with its registered office at Museumstraat 50, 2000 Antwerp, Belgium. Quares is registered in the Crossroads Bank for Enterprises under the number BE 0881 077 526 and carries the VAT identification number BE 0881 077 526.
3. Contact
For specific, property-related questions - e.g. information about a particular property - please contact one of the following offices. The managing office is indicated for each property on the site.
Antwerp, Museumstraat 50, B - 2000 Antwerp, Tel: + 32 3 294 50 57
Mechelen, Korenmarkt 8, B - 2800 Mechelen, Tel: + 32 15 33 19 19
Mechelen Campus, Schaliënhoevedreef 20J, B - 2800 Mechelen, Tel: + 32 15 29 30 71
Sint-Niklaas, Grote Markt 52, B - 9100 Sint-Niklaas, Tel: + 32 3 766 50 40
Brussels, Avenue Louise 143, B - 1050 Brussels, Tel: + 32 2 538 65 40
Amsterdam, Emmalaan 25, NL - 1075 AT Amsterdam, Tel: + 31 20 570 01 20
Luxembourg, 62, rue de Koerich, LU - 8437 Steinfort, Tel: + 35 2 27 39 57 770
For general or non-property-related enquiries, Quares can be reached quickly and easily by email: info@quares.be
4. Description and purpose of the website
Through this website, Quares offers you essentially the following services:
providing non-binding information on the digital services offered via the Website, the services it offers (in particular but not limited to advice and guidance on the purchase and sale of real estate), the rental and leasing of real estate, building management, potential investments ...
An overview of all properties (sale or rental) Quares has in its portfolio, along with a detail of each property and a possibility to contact the managing office;
A communication platform between You and Quares, which You can use for all information requests and any type of communication between You and Quares;
a number of interactive services, including those aimed at keeping you maximally informed about its real estate offerings.
5. Use
If You violate these terms or use the website for unauthorised or unlawful purposes, Quares may deny You access without prior notice.
6. Languages
This website can be consulted in Dutch, French and English. Any agreement concluded via this site may be concluded in Dutch, French and English.
7. The technical steps to reach contract conclusion
No orders can be placed or contracts concluded via the sites operated by Quares.
8. Professional institute for estate agents
The real estate agents associated with the offices mentioned under art. 3 are all subject to the IPI doctrine of the Professional Institute of Real Estate Agents (www.biv.be/plichtenleer). Quares acts through real estate agents BIV recognised in Belgium under numbers 207524 and 502735. For more information about this, please visit one of Quares' offices (see article 3) as well as the IPI website: www.biv.be. Supervisory authority: Professional Institute of Estate Agents, Rue du Luxembourg 16 B, 1000 Brussels.
9. Intellectual property rights
By using this site, You expressly acknowledge that the information and data provided are and remain the property of Quares. This website, as well as its layout, texts, logos, images, photos and other items, as well as its selection and design, are protected by copyright law, trademark law, software programme law and database law. Any copy or reproduction, public communication, adaptation, modification or other form of use or exploitation of all or part of this website, under any form and by any means, is strictly prohibited except with the prior written consent of Quares. The designations, brands, trade names, images and logos used on this website are brands and/or trade names protected by law and the property of Quares. Permission to use this website does not imply any permission to use the brands and names mentioned on it. Any use thereof as well as of similar brands or names is strictly prohibited except with the prior written consent of Quares. In case of infringement of the above-mentioned rights, Quares is entitled to institute all criminal and civil proceedings deemed appropriate.
Privacy
Quares attaches great importance to your privacy and the correct processing of your personal data. Quares also guarantees the privacy of owners with regard to the publication of documentation relating to properties for sale or rent on the site. The specific documentation linked to a property offered for sale or rent is rendered anonymous in accordance with the privacy regulations and can only be consulted by visitors to the site after prior registration. The use of this documentation is limited to specific internal use only in the context of interest in the property as a prospective buyer and/or tenant, and may not be copied, distributed or used in any other way by the registered user.
The website strives to provide the best possible user experience for the surfer. To achieve this, anonymous data is kept on user behaviour. This involves mouse movements. Based on these movements, heatmaps are generated that the marketing department will use to create a better experience for visitors to www.quares.eu. We want to emphasise that no session of mouse movements can be identified with personal data.
Liability
Without prejudice to the provisions of Articles 8 and 9 of these legal notices, Quares' entire liability shall be limited exclusively to any direct damage, to the exclusion of any indirect damage. Indirect damages shall include, among others, loss of profit, commercial loss, increased costs, loss of data, loss of an opportunity, shortages or any other form of indirect damages (non-exhaustive enumeration). In any case, the total possible damage for which Quares can be held liable shall be limited to € 1,000. Neither can Quares be held liable for damage inherent to the use of internet (interruption, virus, ...).
12. Data protection
Data is protected in strict compliance with the principles contained in European directives on the protection of personal data, in particular EU Directive 95/46/EC. All personal data you provide to us is stored on a secure computer server in Europe. Ento, our web developer, acts as data processor and transmits all information to Teamleader, our CRM software, who also act as processors. Quares acts as the ultimate data controller. The server software (SSL) encrypts all data we receive from you.
Among other things, this ensures lawful and fair processing of the data we hold about you. We aim to store accurate, relevant and discrete personal data. We keep your data up to date and do not keep information longer than necessary. Data is secured to prevent unauthorised access by third parties. You are entitled to view your data and you can correct any inaccuracies yourself.
Without your consent, [Quares] does not pass on or lend information to third parties from which your identity can be derived. However, general data on visitor patterns to the site may be exchanged with partners or others, but this is always done in a way that makes it impossible to identify individual visitors. You can visit our site without providing any personal data. However, if we cannot record data, we cannot provide you with any additional information.
13. What personal data is collected?
We collect your personal information through a registration form and/or contact forms. This information includes, for example, your name, your e-mail address, your mobile phone number and your preferred language.
We use this information for the following:
To make your visit more pleasant
To send you relevant information about products and services
To send you an e-mail from time to time about promotions or products and services that we think may be of interest to you
If you wish to receive information or other messages from us, you can select this option by selecting the relevant box on the registration form. You can notify us by e-mail at any time that you no longer wish to receive messages.
If you have consented to the use of your personal data for the above purposes, this information may need to be passed on to companies or organisations to whom we outsource our email messaging or direct marketing. Should this happen, we guarantee that those companies comply with the Data Protection Act.
14. Other information collected during your visit to our site
Every time you visit the website www.quares.be or www.quares.eu, read pages or download information, our computers automatically record certain information about your visit. This information comes from the computer you use to access our site.
These data do not reveal your identity. They merely indicate how many visitors access our site, and the type of computer used to do so. This information allows us to improve our site for all our visitors, making subsequent visits even more enjoyable.
The following data will be recorded:
The date and time of your visit to our site.
How many and which pages you visit during a session on our site and the duration of your visit to our site.
Your Internet domain name (this may be your Internet service provider or the company where you work) and the IP address (this is a number assigned to your computer when you surf the web) that you use to access our website.
The Internet browser you use (e.g. Microsoft Explorer or Netscape) and your computer's operating system (e.g. Windows 98).
The site you were on before linking to quares.be (e.g. Google if you found us via a search programme).
15. Use of cookies and cookie policy
This site does not store personal information, but logs the user's IP address as it is automatically recognised by the web server. [Quares] tries to collect and analyse as much information as possible associated with the use of this website, such as domain name, number of hits, which pages were visited, previous/subsequent sites visited and duration of a user session. This data may be collected via cookies.
Cookies allow us to identify the device you use to visit our website or when you have logged in. We use cookies that are absolutely necessary for optimal use of this website or that provide certain basic functions. For example, we use cookies that store your preferences so that we can improve the ease of use of this website. We equally use cookies that help us optimise the performance of our website.
What is a cookie?
"A cookie (also called an HTTP cookie) is a small text file placed on your computer's hard disk by the website you visit. The main function of cookies is to distinguish one user from another. You will therefore see cookies a lot on websites that require you to log in. A cookie then ensures that you remain logged in while using the site." (Consumers' Association) Google's definition of cookies: "Text files containing a small amount of information about the visitor and the visitor's computer."
Management of cookies:
Users can avoid the installation of cookies by refusing them through their browser settings. More information on refusing cookies for the most commonly used browsers can be found at http://cookierecht.be Already installed cookies can also be deleted from a computer or mobile device at any time.
This website uses the following cookies:
Geo-targeting cookies use the information your browser sends to find out in which country you are located. That way, the website can be displayed correctly, adapted to your location (e.g. choice of language). This cookie is completely anonymous.
Registration cookies are used when you register on a website. They inform the site whether you are already registered or not and which part of the site you can access. If you do not check the 'Remember my password' option, these cookies delete themselves after you close your browser.
Social media related cookies, when you share articles and pages via social media sharing buttons this will be registered by the social network that created the button.
Site performance cookies. These cookies make visitors to a site comfortable by remembering their preferences. That way, you don't have to set them every time you visit. Examples are: the volume settings of video players, preferences in the ranking of items, video streaming speed so that it is compatible with your computer, etc.
Site improvement cookies. If the design of a website differs slightly from the usual view, a new design may be tested at that point using the A/B testing method. In this method, you are shown, at random, 1 of the possible versions of the site. The site improvement cookie keeps track of how visitors react to the different designs. Thus, once the test is completed, adequate changes can be made.
Analytics cookies. Every time someone visits a site, the web analytics software generates an anonymous third-party analytics cookie. These cookies know whether a visitor has visited the site before or not. Only on the first visit, a cookie is created, subsequent visits use the already existing cookie. Thus, the following data can be collected:
the number of unique visitors
how often users visit the site
which pages users view
How long users view a particular page.
This information is for statistical purposes only.
Third-party advertising cookies. Many ads on websites are generated by third parties. These usually use their own cookies to track how many people have already seen their ad. The companies that create these cookies, such as Ads by Google, have their own privacy policies and use their anonymous cookies to show users the right ads while visiting a particular website.
16. Protection of email addresses
Your e-mail address will only be used to reply to your correspondence, unless you have given your consent as described above.
17. Data protection for pixel labels
We may use so-called pixel tags. These are small graphic files that allow us to monitor the use of our websites. With the help of a pixel tag, information may be collected such as the IP address of the computer that downloaded the page containing the tag, the URL of the page on which the pixel tag occurs, how long the page containing the pixel tag was displayed, the type of browser used to retrieve the pixel tag and the identification number of cookies previously placed on the computer by that server. In e-mail correspondence that has HTML capabilities, so-called layout detection technology may be used. This technology can check whether you have received and opened your e-mail based on pixel tags.
18. Additional questions about privacy?
You have the right to oppose the processing of your data. You have the right to access information we hold about you and can correct or delete this information yourself if you wish. You can also request us not to use the information by not giving your consent to do so on the registration form / contact form.
In order to take advantage of the opportunities mentioned above or if you have specific questions not covered in this section, you should contact by regular mail or on-line:
Herman Du Bois, Museumstraat 50, 2000 Antwerp or via herman.du.bois@quares.be